Shipping policy

📦 Shipping Policy

Last Updated: 12/08/26

1. Processing Time

Orders are processed within 3 Days after payment is received. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping: [£4.99 or Free with £40+ Spend (UK Only)] — Estimated delivery [5 - 6 business days]

    3. Order Tracking

    Once your order ships, you’ll receive a confirmation email with a tracking number.

    4. Shipping Restrictions

    We currently ship to UK, Europe, United States, Canada & Australia. 

    5. Delays & Issues

    While we strive to meet delivery estimates, delays may occur due to weather, carrier issues, or customs. If your order is significantly delayed, please contact us at hello@kawaiikillmonster.co.uk

    6. Lost or Damaged Packages

    If your package is lost or arrives damaged, notify us within 2 days so we can assist with a replacement or refund.

    7. Contact Us

    For any shipping-related questions, reach us at:

    📧 hello@kawaiikillmonster.co.uk